Like support comes at a price, and sometimes, where mission critical, you cannot wait till next business day to get things resolved.
These includes, BAD PATCH CORD, Configuration issues and Computer issues, where it is NOT WITHIN THE SLA COVERAGE (except where the Singtel Bt Panjang Exchange fire).. or you need service within 4 hours.
We as partners, do provide those additional value added services.
This includes, reinstallation of computer OS or even Network Config issues.
Price range from $70 per STANDARD MAN HOUR *(during 8AM to 6PM Mon-Friday) with response time of 4 hours subjective to 2 hours minimum call charge, even if the fault cannot be rectified immediately. These EXCLUDES ANY PARTS OR SOFTWARE LICENSE REQUIRED.
$30 per hour Surcharge is imposed if within CBD Area (due to ERP and Parking Charges)
Premium Rate Charge between 1800-2359 is $100/hr and $140/hr for midnight call-out.
Premium Rate Charge is apply for WHOLE DAY SAT, SUN, PUBLIC HOLIDAY AND EVE OF ANY HOLIDAY.
If you need the services, please SMS Azrin @ 82089180
CASH PAYMENT ONLY.